SalesCollab

Chain of custody

Signed asset handovers, not chain-of-email.

On-screen signature, optional GPS pin and a permanent assignment history on every device, every transfer, every return.

Why 'they emailed me' isn't a chain of custody

When a laptop walks out the door with a leaver, the gap between 'IT thinks it's still assigned' and 'the laptop is actually gone' is where 80% of asset register drift happens. Email confirmations don't close that gap — they create a parallel record that nobody reconciles back.

AssetTrack closes the gap with a signed handover. Issuing or returning an asset captures the recipient's on-screen signature, an optional GPS pin and a timestamped photo of the asset's condition. The signature attaches to the asset record and to the recipient's employee profile. There is one record, in one place, that both parties can produce.

What gets captured on every handover

  • Recipient identity (employee record or external party)
  • On-screen signature, stored as part of the asset's history
  • Optional GPS coordinate of where the handover happened
  • Asset condition at handover, with optional photo
  • Accessories handed over (charger, cable, case, dongle) — itemised so returns are precise
  • Expected return date for loan or temporary assignment

Linear possession history

An asset can only be assigned to one person at a time. To reassign it, the current holder has to return it first — there is no way to silently overwrite a custodian. That single rule means the assignment log is a true linear history: at any past moment, you can answer 'who had this device on that date?' with a name and a signature.

Built for HR, compliance and the leaver process

When a leaver is processed, HR can hand IT a single list: 'these assets are still assigned, get them back before final pay.' Each asset on the list has the original handover signature, so if anything is missing, the conversation is grounded in a document the employee signed — not a recollection.

Frequently asked questions

Does the signature have legal weight?

On-screen captured signatures are treated as electronic signatures under most jurisdictions' e-signature legislation (ECTA in South Africa, eIDAS in the EU, ESIGN in the US) for the purpose of acknowledging receipt of company property. AssetTrack also stores the IP, timestamp and (with permission) GPS coordinate for non-repudiation.

Can I bulk-issue assets to a group?

Yes — common for new-class onboarding at schools or new-hire intake days. Each individual still signs for their own asset, but the workflow batches the records together.

What happens on return?

Return is a separate signed event with its own condition assessment. The asset becomes available for reassignment and the previous holder's history is preserved.

Can external parties (couriers, contractors) sign?

Yes. They sign as an external recipient and the chain-of-custody log records the external party's name, signature and any reference number (e.g. courier waybill).

Where does the signature live?

Attached to the asset record and to the employee record, mirrored — so you can pull a complete history from either side.

Know what you own. Who has it. What it’s worth.

Free workspace while we finish billing. Import a CSV and you’ll know within an hour whether AssetTrack fits.